Patients are encouraged to SPEAK UP. We believe that if you
participate in decisions about your own care, you are likely to have a
more positive experience.
S Suggest ideas to improve your care
P Provide a list of medications you take
E Ensure you ask all your questions
A Ask your healthcare provider if they washed their hands
K Keep your contact information up-to-date
U Understand your care
P Provide your name and birth date when asked
Expect that we will check your identity by asking for your first and
last name and your birth date or by looking at your identification
armband. We will check your identification whenever we perform a
treatment or procedure, give medication, collect a specimen, or deliver
your meal tray. Checking each patient’s identity every time is simply
safe practice.
We look forward to meeting you.